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Conflict Dynamics Profile

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The Relationship Institute presents: Conflict Dynamics Profile


Unresolved workplace conflict can cost organizations a great deal of time and money. Wasted management time, absenteeism, lowered employee retention, medical claims, grievances, lawsuits and workplace violence can all be aggravated by ineffective conflict management efforts.

The Conflict Dynamics Profile (CDP) was developed to prevent harmful conflict in the workplace.  It provides managers and employees with a greater awareness of how they respond when faced with conflict so that they can improve on those behaviors causing the most problems.

The Conflict Dynamics Profile ® is explicitly based on a behavioral orientation. That is, rather than try to identify conflict "styles" -- which represent a combination of behavior, personality, and motivation that can be difficult to change -- we made the decision to focus exclusively on the behaviors people typically display when faced with conflict. We made this choice for two reasons. First, focusing on specific sets of behaviors would allow detailed examination, and subsequently greater understanding, of how people typically respond to conflict. Second, an explicit behavioral approach, we believed, would provide especially useful information to individuals whose goal is to change.

The CDP-360 is a full spectrum tool which gives not only your self view but also delineates feedback from bosses, peers and direct reports by providing feedback on:

  • what provokes an individual (Hot Buttons)
  • how that individual perceives the way s/he typically responds to conflict
  • how others view that individual responding to conflict
  • how the individual responds before, during and after conflict
  • which responses to conflict have the potential to harm one's position in a particular organization


Since the topic of conflict is so universal, there are numerous ways to use the CDP.  Although the instrument can be given to individuals at all levels and in different types of organizations and settings, the primary applications are as follows:

·        Conflict Resolution

·        Leadership Development

·        Career Development/Individual Coaching

·        TeamBuilding

·        Organizational Development

·        Change Management

·        Succession Planning

·        Needs Analysis (Group Profiles)

·        Relationship Counseling

The combination of the CDP feedback and the I-SkillsZone skills and tools enables managers and employees to create a company culture which becomes a “common collaborative human operating system.”


For more information on the Conflict Dynamics Profile click here or visit our Workshops page. You can also contact Fred Jakolat.